Question 1

Q: Where can I purchase tickets?

Accepted Answer

A: Online at MonsterTruckTour.com, at the gate or at the box office

Question 2

Q: How long do shows typically last?

Accepted Answer

A: approximately 1.5 to 2 hours

Question 3

Q: Which Monster Trucks will be in the line-up?

Accepted Answer

A: Detailed info like this can be found on the Upcoming Event Page.

Question 4

Q: Is there merchandise available?

Accepted Answer

A: Currently, mechandise is only avavalible at live events.

Question 5

Q: I want to participate in this event. Who should I contact?

Accepted Answer

A: All events that allow participation will have a link for sign up on the event page that you are interested in.

Question 6

Q: Can we bring outside food and drink into the event?

Accepted Answer

A: There is no outside food or drink allowed (excluding babay formula).

Question 7

Q: Can I ride in a real Monster Truck?

Accepted Answer

A: For all fans with show admission tickets, Monster Truck rides are available during the Pit Party (pit party pass required), event intermission and after the event, for a fee per person, per ride

Question 8

Q: How much are tickets?

Accepted Answer

A: Prices vary with the package, age and seat location, advance ticket prices are located on the event page.

Question 9

why is the cost of tickets different from what I seen previously?

Accepted Answer

ticket prices are subject to change. We often offer promotions for the first 100 tickets sold and special rates for a certain period of time. Just like when items go on sale at a grocery store, the deals are limited time only. For regular priced tickets, they are on a tiered ticketing system. Tier 1 which will be the cheapest begins right when the show is announced. Once tier 1 is sold out that price will no longer be available, and we move on to tier 2. it is ALWAYS cheaper to buy early as prices will gradually increase as the show gets closer with day of show pricing subject to increases as well.

Question 10

what is a tiered ticketing system?

Accepted Answer

Tiered ticketing is where we release a group of tickets available at one price, once that tier is sold out, we switch to tier 2 where the price is slightly increased. Once that tier is sold out, we will once again move to tier 3 and so on and so on. It is to encourage fans to buy tickets early while saving money in the process! price is always the cheapest right when the show is announced at tier 1

Question 11

Q: Will the weather affect the event?

Accepted Answer

A: In most cases, rain does not pose a problem at our events, dress accordingly. Events will run rain or shine...

Question 12

Q: Are the trucks on the poster going to be at the show?

Accepted Answer

A: We try very hard to use the trucks that will be there for the advertising, but sometimes things happen that are out of our control so Event Line-up is Subject to Change...

Question 13

How come I cannot buy the half-price tickets?

Accepted Answer

We release a limited amount of half-price tickets per show. Once they are all sold they are no longer available.

Question 14

What does a VIP ticket include?

Accepted Answer

NCLUDES 
Admission, Pit Party Pass, and a Commemorative Badge. VIP will be able to enter 30 minutes prior to doors opening and will get first seat choice in that early entry. 
*DOES NOT INCLUDE RIDE TRUCK*

Question 15

I ordered tickets, where are they?

Accepted Answer

Your tickets should be in your email! please be sure to check your spam folder! If you cannot find them please email help@monstertrucktour.com

Question 16

what time do doors open?

Accepted Answer

doors open 90 minutes prior to show time!

Question 17

what is the pit party and when does it take place?

Accepted Answer

The Pit Party begins right when doors open, 90 minutes before show time! At the pit party you can go out onto the track and meet the monster truck drivers and see the Monster Trucks up close and personal! In addition to the monster truck drivers all of the other performers will be there to meet as well! They will be happy to answer any questions you may have, take selfies and sign autographs! Pit party passes are required to enter the pit party area. They are included with VIP tickets or can be purchased as an upgrade for general admission tickets. Ride Truck tickets are NOT included with pit party tickets, you can purchase a ride truck ticket during the pit party at the ride truck!

Question 18

Does my child need a ticket?

Accepted Answer

Children 2 years old and younger are FREE with paid adult and will have the same access their guardian has. Children 3 years and older require their own ticket. Occasionally we will have promotions that include a FREE child ticket with the purchase of an adult ticket. This deal is only available when advertised and is subject to selling out.

Question 19

Can I purchase tickets at the door day of show?

Accepted Answer

Yes, as long as tickets remain available, they will be available for purchase at the doors at show time!

Question 20

Can I buy tickets in advance locally?

Accepted Answer

In most cases advance tickets are available only online at www.monstertrucktour.com  If you prefer to buy in person they will be available day of show at the gate

Question 21

Is there ADA seating?

Accepted Answer

All venues are required to be in compliance with ADA regulations.

Question 22

Will there be car crushing?

Accepted Answer

We always prefer to crush cars at our shows! however, some venues do NOT allow us to have car crushing.

Question 23

Will food and beverages be sold?

Accepted Answer

Yes, concessions will be sold at the venue during the show. In most cases adult beverages will be available as well.

Question 24

I had a change of plans and need to switch show times?

Accepted Answer

We do our best to accommodate to requests to switch your tickets to another show time. Please notify us as far in advance as possible. Subject to availability of tickets for new show time you're requesting.

Question 25

Are there assigned seats?

Accepted Answer

VIP tickets will have access to sit in the VIP section. All other seating is open seating, first come first serve. If you sit in the VIP section without proper credentials you will be asked to move! In rare cases venues do have assigned seating. In this case you will be seated in your assigned seat specified on your ticket. For General Admission seating areas seats are available on a first come first serve basis. If all seats are taken, we will switch to a Standing Room Only Format!  Your  GA ticket guarantees you entry into the event but does not guarantee a seat!!! be sure to arrive early to grab your seat, those who show up after all seats are occupied will be directed to the standing room only area (VIP ticket holders will have a spot in VIP section) once we reach capacity the show will be deemed sold out!!!

Question 26

why do i have to pay to park?

Accepted Answer

Like most public events, shows with onsite parking will have a parking fee. Fee varies by location. Price can be found on the event information page for your specific show.

Question 27

can I have a  refund?

Accepted Answer

ALL SALES ARE FINAL!!!!! In the rare event of a show being CANCELLED refunds will be issued. If a show is POSTPONED we will work diligently with the venue to secure a new date in a timely manner and your tickets will be honored at the new show date! please check your email for information on rescheduling as well as cancelled dates. Ride Truck Tickets will be refunded in the rare case a truck has a mechanical failure and rides cannot be given. Aside from a complete event cancellation there are absolutely no refunds.

Question 28

What if a truck breaks down during a show?

Accepted Answer

Unfortunately, Monster Trucks are subject to having mechanical issues.  Occasionally during a performance parts fail and the truck can no longer continue with the performance. Each monster truck is individually owned and do their best to compete for the duration of the event while providing top notch action for the fans!

Question 29

Are the trucks loud?

Accepted Answer

Monster Trucks are extremely loud!! We highly recommend all fans in attendance to wear some form of hearing protection, especially younger fans!! Hearing protection is available for purchase from our merchandise booth!

Question 30

what is your photography policy?

Accepted Answer

No Event photography is allowed without prior Written authorization. 
Photographers must use explicit photo releases to legally capture and use performers and/or attendees' likenesses for commercial, marketing, or portfolio purposes. Failing to disclose photography or obtain consent violates trademark, privacy and publicity rights, especially if images are used for profit.

YOUr QUESTIONS
ANSWERED

Frequently asked questions

Q: Where can I purchase tickets?

Q: How long do shows typically last?

Q: Which Monster Trucks will be in the line-up?

Q: Is there merchandise available?

Q: I want to participate in this event. Who should I contact?

Q: Can we bring outside food and drink into the event?

Q: Can I ride in a real Monster Truck?

Q: How much are tickets?

why is the cost of tickets different from what I seen previously?

what is a tiered ticketing system?

Q: Will the weather affect the event?

Q: Are the trucks on the poster going to be at the show?

How come I cannot buy the half-price tickets?

What does a VIP ticket include?

I ordered tickets, where are they?

what time do doors open?

what is the pit party and when does it take place?

Does my child need a ticket?

Can I purchase tickets at the door day of show?

Can I buy tickets in advance locally?

Is there ADA seating?

Will there be car crushing?

Will food and beverages be sold?

I had a change of plans and need to switch show times?

Are there assigned seats?

why do i have to pay to park?

can I have a refund?

What if a truck breaks down during a show?

Are the trucks loud?

what is your photography policy?

YOUr QUESTIONS ANSWERED

Frequently asked questions

Q: Where can I purchase tickets?

Q: How long do shows typically last?

Q: Which Monster Trucks will be in the line-up?

Q: Is there merchandise available?

Q: I want to participate in this event. Who should I contact?

Q: Can we bring outside food and drink into the event?

Q: Can I ride in a real Monster Truck?

Q: How much are tickets?

why is the cost of tickets different from what I seen previously?

what is a tiered ticketing system?

Q: Will the weather affect the event?

Q: Are the trucks on the poster going to be at the show?

How come I cannot buy the half-price tickets?

What does a VIP ticket include?

I ordered tickets, where are they?

what time do doors open?

what is the pit party and when does it take place?

Does my child need a ticket?

Can I purchase tickets at the door day of show?

Can I buy tickets in advance locally?

Is there ADA seating?

Will there be car crushing?

Will food and beverages be sold?

I had a change of plans and need to switch show times?

Are there assigned seats?

why do i have to pay to park?

can I have a refund?

What if a truck breaks down during a show?

Are the trucks loud?

what is your photography policy?

YOUr QUESTIONS
ANSWERED