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YOUr QUESTIONS 
      ANSWERED

 

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  • Q: Where can I purchase tickets?
    A: Online at MonsterTruckTour.com, at the gate or at the box office
  • Q: How long do shows typically last?
    A: approximately 1.5 to 2 hours
  • Q: Which Monster Trucks will be in the line-up?
    A: Detailed info like this can be found on the Upcoming Event Page.
  • Q: Is there merchandise available?
    A: Currently, mechandise is only avavalible at live events.
  • Q: I want to participate in this event. Who should I contact?
    A: All events that allow participation will have a link for sign up on the event page that you are interested in.
  • Q: Can we bring outside food and drink into the event?
    A: There is no outside food or drink allowed (excluding babay formula).
  • Q: Can I ride in a real Monster Truck?
    A: For all fans with show admission tickets, Monster Truck rides are available during the Pit Party (pit party pass required), event intermission and after the event, for a fee per person, per ride
  • Q: How much are tickets?
    A: Prices vary with the package, age and seat location, advance ticket prices are located on the event page.
  • Q: Will the weather affect the event?
    A: In most cases, rain does not pose a problem at our events, dress accordingly. Events will run rain or shine...
  • Q: Are the trucks on the poster going to be at the show?
    A: We try very hard to use the trucks that will be there for the advertising, but sometimes things happen that are out of our control so Event Line-up is Subject to Change...
  • How come I cannot buy the half-price tickets?
    We release a limited amount of half-price tickets per show. Once they are all sold they are no longer available.
  • What does a VIP ticket include?
    Admission into the show, A pit party pass, VIP Lanyard badge and seating in our VIP only section. The VIP section varies by venue but is what we feel is the best seats available at the venue. Typically located in the center of the arena with the best view of the action! VIP tickets do NOT include a ride truck ticket. Ride Truck tickets can be purchased seperately.
  • I ordered tickets, where are they?
    Your tickets should be in your email! please be sure to check your spam folder! If you cannot find them please email help@monstertrucktour.com
  • what time do doors open?
    doors open 90 minutes prior to show time!
  • what is the pit party and when does it take place?
    The Pit Party begins right when doors open, 90 minutes before show time! At the pit party you can go out onto the track and meet the monster truck drivers and see the Monster Trucks up close and personal! In addition to the monster truck drivers all of the other performers will be there to meet as well! They will be happy to answer any questions you may have, take selfies and sign autographs! Pit party passes are required to enter the pit party area. They are included with VIP tickets or can be purchased as an upgrade for general admission tickets. Ride Truck tickets are NOT included with pit party tickets, you can purchase a ride truck ticket during the pit party at the ride truck!
  • Does my child need a ticket?
    Children 2 years old and younger are FREE with paid adult and will have the same access their guardian has. Children 3 years and older require their own ticket. Occasionally we will have promotions that include a FREE child ticket with the purchase of an adult ticket. This deal is only available when advertised and is subject to selling out.
  • Can I purchase tickets at the door day of show?
    Yes, as long as tickets remain available, they will be available for purchase at the doors at show time!
  • Can I buy tickets in advance locally?
    In most cases advance tickets are available only online at www.monstertrucktour.com If you prefer to buy in person they will be available day of show at the gate
  • Is there ADA seating?
    All venues are required to be in compliance with ADA regulations.
  • Will there be car crushing?
    We always prefer to crush cars at our shows! however, some venues do NOT allow us to have car crushing.
  • Will food and beverages be sold?
    Yes, concessions will be sold at the venue during the show. In most cases adult beverages will be available as well.
  • I had a change of plans and need to switch show times?
    We do our best to accommodate to requests to switch your tickets to another show time. Please notify us as far in advance as possible. Subject to availability of tickets for new show time you're requesting.
  • Are there assigned seats?
    VIP tickets will have access to sit in the VIP section. All other seating is open seating, first come first serve. If you sit in the VIP section without proper credentials you will be asked to move! In rare cases venues do have assigned seating. In this case you will be seated in your assigned seat specified on your ticket. For General Admission seating areas seats are available on a first come first serve basis. If all seats are taken, we will switch to a Standing Room Only Format! Your GA ticket guarantees you entry into the event but does not guarantee a seat!!! be sure to arrive early to grab your seat, those who show up after all seats are occupied will be directed to the standing room only area (VIP ticket holders will have a spot in VIP section) once we reach capacity the show will be deemed sold out!!!
  • why do i have to pay to park?
    Like most public events, shows with onsite parking will have a parking fee. Fee varies by location. Price can be found on the event information page for your specific show.
  • can I have a refund?
    ALL SALES ARE FINAL!!!!! In the rare event of a show being CANCELLED refunds will be issued. If a show is POSTPONED we will work diligently with the venue to secure a new date in a timely manner and your tickets will be honored at the new show date! please check your email for information on rescheduling as well as cancelled dates. Ride Truck Tickets will be refunded in the rare case a truck has a mechanical failure and rides cannot be given. Aside from a complete event cancellation there are absolutely no refunds.
  • What if a truck breaks down during a show?
    Unfortunately, Monster Trucks are subject to having mechanical issues. Occasionally during a performance parts fail and the truck can no longer continue with the performance. Each monster truck show is individually owned and do their best to compete for the duration of the event while providing top notch action for the fans!
  • Are the trucks loud?
    Monster Trucks are extremely loud!! We highly recommend all fans in attendance to wear some form of hearing protection, especially younger fans!! Hearing protection is available for purchase from our merchandise booth!
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